Having spent many years in the boardroom debating how to win the war for consumer attention, there is no doubt in my mind that the greatest value comes from creating memories, stories and adventures. People don't want to be told how to think or feel. They want to experience it first hand and make up their own mind. They want reassurance that brands and companies don't just talk a good talk, but act on their beliefs. They don't want promises, they want tangible proof. They don't want advertising, they want ACTS.
DON'T TALK, JUST ACT.
DON'T SAY, JUST SHOW.
DON'T PROMISE, JUST PROVE.